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The Titanic – and how to avoid that iceberg

The hidden dangers you should look for in your business As the passengers and crew of the SS Titanic found, it’s the hidden dangers that you don’t see, the ones below the waterline, that can cause the most damage. And on a less dramatic scale the same could be...

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Planning to have that difficult conversation

Five steps that will ensure the meeting is a success There is no easy way to have “that” difficult conversation with an employee. That’s why so many managers who are accomplished in other areas sometimes don’t handle the meeting as well as they should. I should know....

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